“Please note that we (and any of our service centers above) are only able to provide product service for a Braun clock, watch or calculator that was produced after 2010. For products made before 2010, product service is unfortunately not available anymore, except in Germany. If you bought your product in Germany please contact www.servicecenter-walzer.de who may be able to assist.
To check if a product was made before or after 2010, please look at the product code at the back of the product. If the product code starts with BN, BNC or BNE then this is a new product produced after 2010. Any other product code shown will mean that the product is from before 2010. “
To help us maintain a great customer experience, we kindly ask you to check our FAQ's page first to check to see if there is already a public answer to your question. If you still cannot find an answer, you can contact us using the tabs above to find details of your local service centre.
The UK service centre* will carry out repairs that are covered under the warranty, they also carry out repairs that are not covered by the warranty for a charge.
Should your timepiece require attention, pack it well (please do not return in original packaging) and send with the proof of purchase, a cover letter outlining your requirements and £10 (£15 if outside of the UK) cheque or postal order made payable to The service Centre to cover packing, handling, insurance and return postage to:
The Service Centre
39 Waterloo Road
0800 214 633